Privacy Policy

Last Updated: July 2026

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1. Introduction

Falcon Business Solutions LLC is committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your information when using our website and services.

2. Information We Collect

We may collect the following information:

• Name
• Email Address
• Phone Number
• Company Name
• Appointment Information
• Customer Support Requests
• Technical Information (IP address, browser type, device information)
• Website Usage Information

3. How We Use Your Information

Your information may be used to:

• Schedule and manage appointments
• Respond to customer inquiries
• Provide customer support
• Send appointment confirmations
• Send appointment reminders
• Send appointment cancellation notifications
• Send appointment rescheduling notifications
• Provide customer-requested service updates
• Improve our website and services
• Comply with legal obligations

4. Information Sharing

We do not sell, rent, or trade your personal information. We may share information only with trusted service providers who assist in operating our business and only when necessary to provide requested services or comply with applicable law.

5. SMS Communications

Customers may choose to receive SMS messages from Falcon Business Solutions LLC. SMS messages are used only for transactional and customer service communications.

How You Opt In

Customers opt in by completing a consultation or appointment request form on our website and selecting the optional SMS consent checkbox before submitting the form. The checkbox is never pre-selected. Providing SMS consent is completely voluntary and is not required to purchase any product or service.

Message Types

• Appointment confirmations
• Appointment reminders
• Appointment cancellation notifications
• Appointment rescheduling notifications
• Customer support communications
• Customer-requested updates
• Service-related notifications

Message Frequency

Message frequency varies depending on your appointments and interactions with our team.

Message Rates

Message and data rates may apply according to your wireless carrier plan.

Opt-Out

You may opt out of SMS communications at any time by replying:

STOP, END, UNSUBSCRIBE, CANCEL, QUIT

Once you opt out, you will no longer receive SMS messages from us unless you submit a new consent request or reply START.

Help

Reply HELP for assistance or contact us using the information below.

SMS Privacy

SMS consent is not shared with third parties or affiliates for marketing purposes. Your mobile phone number is used solely to deliver the SMS communications you requested.

6. Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

7. Cookies

Our website may use cookies and similar technologies to improve website functionality, measure performance, and enhance user experience.

8. Your Rights

Depending on applicable law, you may have the right to:

• Request access to your information
• Correct inaccurate information
• Request deletion of your information
• Withdraw consent where applicable

9. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on this page.

10. Contact Us

Falcon Business Solutions LLC

Website:
https://falconsolutionsgroup.com

Email:
info@falconsolutionsgroup.com

Phone:
+1(315)470-6293